CEO Sales Guide | Intelligent Conversations

Pipeline Health Check: 5 Questions Every Sales Leader Must Ask Before January

Written by Mike Carroll | Mon, Oct 27, 2025 @ 16:10 PM

You look at your CRM dashboard and see $2.4 million in the pipeline. The numbers look good. You feel confident going into your forecast meeting.

Then January arrives.

Half of those "opportunities" evaporate. Deals you were counting on get pushed to Q2. Prospects who were "ready to move forward" suddenly need more time. Your forecast was fiction disguised as data.

Here's the truth: Your pipeline is lying to you.

Not because your salespeople are dishonest, but because hope is a powerful drug in sales. We want to believe the deal will close. We interpret silence as consideration rather than disinterest. We mistake activity for progress.

Most sales leaders focus on pipeline volume and assume they're in good shape. But volume without velocity is just noise. It's time for an honest assessment, one that separates real opportunities from wishful thinking.

Why Pipeline Accuracy Matters More Than Pipeline Volume

Before we dive into the diagnostic questions, let's establish why this matters.

A bloated pipeline creates three critical problems:

First, it distorts your forecast. When leadership makes decisions based on inflated projections, the entire organization suffers. Marketing spends against revenue that won't materialize. Operations hires for growth that doesn't happen. Finance extends credit based on deals that never close.

Second, it masks prospecting failures. When your pipeline looks full, you don't feel urgency to prospect. But if 60% of those deals are dead and you just don't know it yet, you're about to hit a revenue cliff in three months.

Third, it wastes coaching time. Your frontline managers spend hours in deal reviews, strategizing about opportunities that were never real. Meanwhile, they're not coaching reps on the skills that actually matter—prospecting discipline, qualification rigor, and compelling business case development.

The solution isn't to eliminate optimism. It's to add reality checks that expose the truth before it costs you Q1.

The Pipeline Health Diagnostic: 5 Critical Questions

These five questions cut through the noise and reveal what's really happening in your pipeline. Ask them systematically, and you'll transform your forecast accuracy.

Question 1: What percentage of your pipeline has had meaningful activity in the last 30 days?

This is the most important pipeline health indicator, and most leaders never look at it.

Pull your pipeline report and add a column: "Days since last meaningful activity." Not a logged call that went to voicemail. Not a "checking in" email that got no response. Meaningful activity is a conversation, a meeting, a proposal discussion, or stakeholder engagement.

Now look at deals sitting at stages for unusually long periods. If an opportunity has been at "proposal" stage for three months, it's not a proposal, it's wishful thinking. If it's been at "negotiation" for six weeks with no movement, you're not negotiating, you're being ghosted.

Movement is life. Stagnation is death.

Here's what healthy looks like: 70-80% of your pipeline should have meaningful activity in the last 30 days. If you're below 50%, you have a serious problem. Your reps are either avoiding difficult conversations, or these "opportunities" were never real to begin with.

The Fix: Create a "30-day rule" for pipeline management. Any deal without meaningful activity in 30 days gets downgraded. Any deal without activity in 60 days gets removed from the forecast. This forces honest conversations about what's real.

Some reps will resist. "But they said they're interested!" That's the point. Interest without action is just politeness. Your pipeline should reflect reality, not hope.

Question 2: Can your reps clearly articulate the compelling reason to act for each opportunity?

This question separates nice-to-have solutions from must-have solutions.

In your next deal review, ask your rep: "Why can't this close today?"

This question brings everything into focus. Listen to their answer. They need approval from someone. They haven't talked to operations yet. They have to get the budget released. Whatever it is, you'll hear the real obstacles—not the ones they're telling you in weekly forecast calls, but the actual barriers to close.

Then ask the follow-up: "What happens if they do nothing?"

If your rep can't articulate clear, specific consequences of inaction, you don't have a compelling business case. You have a nice-to-have, not a must-have. And nice-to-have deals don't close when budgets get tight or priorities shift.

Use time-based questions to expose urgency or lack thereof:

  • When did they first notice this problem?
  • How long has it been impacting them?
  • What's the cost been over that time?
  • What changes if they wait another quarter?

These questions either reveal real pain or expose that the urgency isn't there. Real pain has a timeline. Real problems have measurable costs. Real urgency comes from consequences they're trying to avoid.

Here's what a compelling reason to act sounds like: "They're losing $45,000 per month in productivity because their sales team spends 8 hours per week on manual data entry. Their CFO mandated they reduce operational costs by 15% this year, and they're only at 7% with one quarter left. If they implement by January 15th, they capture savings in their Q1 budget cycle. If they miss that window, they lose an entire quarter of savings and miss their annual goal."

Compare that to: "They're interested in improving efficiency." One is a deal. The other is a conversation.

Question 3: Do you have access to economic buyers or just researchers?

This is where most complex B2B deals fall apart.

Your rep has a great relationship with someone. That person is engaged, responsive, and enthusiastic about your solution. Your rep forecasts the deal at 70% probability.

Then it dies in "legal review," "executive approval," or "budget committee" because you’ve never actually met the people who make decisions.

In complex B2B sales, you need to map the entire buying committee. Think of it as mapping a jury. For each stakeholder, rate them:

  • Detractor: Actively opposed to your solution (often because they have a relationship with a competitor, or your solution threatens their department)
  • Neutral: No strong opinion either way (dangerous because they can be swayed by detractors)
  • Positive: Sees value in your solution (but won't fight for you)
  • Raving Fan: Your champion who will advocate when you're not in the room (this is who you need)

Your goal in discovery and qualification is to move everyone one degree over. Get detractors to neutral. Get neutral to positive. Get positive to a raving fan. And get your raving fan to be an executive sponsor who'll go to bat for you when internal obstacles arise.

When deals go sideways, it's usually because of one of two failures: You didn't build a strong enough business case, or you didn't recognize a detractor and move them to neutral.

The warning signs you only have researchers, not buyers:

  • Your contact schedules meetings but doesn't attend
  • They can't answer questions about the budget or the decision process
  • They say things like "I'll take this to my boss."
  • You've never met anyone with "VP" or "Director" in their title
  • Your rep can't name the economic buyer

The Fix: Implement a "no decision-maker meeting, no forecast" rule. If your rep hasn't met with someone who has budget authority, the deal doesn't get forecasted above 25%. This forces reps to qualify properly instead of chasing researchers who will never buy.

Question 4: Are deals moving through stages or just aging in place?

Picture a snake that just swallowed a pig. That bulge moving through the snake's body is exactly what many sales pipelines look like—a huge cluster of opportunities all bunched at one stage, moving through time as a group. When they either close or don't, there's nothing behind them.

This is what happens when reps go through "prospecting sprints" instead of maintaining consistent pipeline discipline. They generate a bunch of opportunities in a short period, then stop prospecting while they work those deals. The entire cohort progresses together, creating that snake-swallowed-pig bulge.

Your pipeline should look like a funnel, not a bubble moving through time.

Here's what healthy pipeline distribution looks like:

  • Initial Meeting/Discovery: 40-50% of total opportunities
  • Qualification/Solution Development: 30-35% of opportunities
  • Proposal Presentation/Closing: 15-20% of opportunities

If you're weighted too heavily at late stages, you're probably in a "deal bunker" mindset—heads down trying to close existing opportunities instead of maintaining steady prospecting discipline. You'll close some deals, then hit a cliff because nothing's behind them.

If you're weighted too heavily at early stages, your reps might be prospecting well but failing to move deals forward. They're comfortable generating interest but struggle with business case development or navigating complex organizations.

The velocity question: How long does it take deals to move from one stage to the next? Calculate your average time at each stage. If deals typically spend 2 weeks in discovery, 3 weeks in proposal, and 2 weeks in negotiation, then any deal exceeding those timeframes by 50% should trigger a review.

The Fix: Create stage-specific exit criteria. A deal can't move to "Proposal" until specific qualification questions are answered. A deal can't move to "Negotiation" until you've met the economic buyer. This prevents reps from inflating the pipeline by prematurely advancing opportunities.

Question 5: What's your actual close rate on opportunities older than 90 days?

Most leaders dramatically overestimate this number.

Run the report. Look at all opportunities that have been in your pipeline for more than 90 days. What percentage actually closed? Not what percentage you hope will close. What actually closed historically?

For most B2B sales organizations, the number is somewhere between 10-20%. Yet when you look at how these deals are forecasted, they're often weighted at 40-60% probability.

Historical data reveals the truth. If deals over 90 days old only close 15% of the time, why are you forecasting them at 50%? Your forecast is fiction.

This isn't an argument for giving up on older deals. Sometimes complex sales cycles require patience. But it is an argument for honest probability assessment. That 120-day-old "opportunity" that keeps getting pushed? It should be forecasted at 10%, not 60%.

The age analysis should inform your coaching priorities:

  • If deals die quickly (within 30-60 days), you have a qualification problem. Reps are pursuing opportunities that were never real.
  • If deals age indefinitely without closing, you have a business case problem. Reps aren't creating compelling reasons to act.
  • If deals close reliably within your typical sales cycle, you have a healthy pipeline process.

The Fix: Implement probability decay based on age. A deal at the "Proposal" stage might start at 50% probability. If it's still there 45 days later, it automatically drops to 35%. At 60 days, it drops to 20%. This forces reps to either move deals forward or acknowledge they're stalled.

The November Pipeline Cleanup: Your Action Plan

You now have the five diagnostic questions. Here's how to use them to clean your pipeline before January:

Week 1: Run the reports

  • Days since last activity for all pipeline deals
  • Stage-by-stage analysis of deal distribution
  • Age analysis with historical close rates
  • Stakeholder mapping for top 20 opportunities

Week 2: Deal-by-deal reviews

  • Meet with each rep individually
  • Go through every forecasted deal
  • Ask the five diagnostic questions
  • Downgrade or remove deals that don't pass scrutiny

Week 3: Process improvements

  • Implement stage exit criteria
  • Create the 30-day activity rule
  • Establish probability decay timelines
  • Build stakeholder mapping into your CRM workflow

Week 4: Prospecting acceleration

  • Calculate pipeline gap created by cleanup
  • Set prospecting targets to fill the gap
  • Schedule pipeline reviews for next 8 weeks
  • Hold reps accountable to leading indicators

What Gets Measured Gets Managed

The pipeline health diagnostic isn't a one-time October exercise. It's an ongoing discipline that separates high-performing sales organizations from those stuck in hope-and-pray mode.

Make these five questions part of your weekly deal reviews. Make an honest pipeline assessment a competitive advantage. Because in January, when your competitors are realizing their forecast was fiction, you'll already be executing against reality.

The uncomfortable conversations you have with your team today prevent the devastating conversations you'd have with leadership in Q1.

Your pipeline is either an accurate reflection of future revenue, or it's a collection of wishes that happen to live in your CRM. The five questions reveal which one you're looking at.

Most sales leaders avoid this work because confronting pipeline reality is uncomfortable. But you know what's more uncomfortable? Missing your Q1 number because you refused to acknowledge the truth in October.